For less frequently asked questions

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Standard FAQ

What are your hours?
Standard business hours 8 AM – 5 PM, unless you have a membership! Members have access to the space Monday – Friday 5 AM – 11 PM, Saturday – Sunday 6 AM – 9 PM.

Appointment only, to schedule please call: (413) 441-5251 or email us at

What’s the general code of ethics/conduct?
Framework’s goal is to provide a professional work environment that allows members and guests to work in the style that suits them.

How do I book the conference rooms?
You don’t need to be a member to use our conference rooms. Click here to book your next meeting.

Can I bring my dog?
Sorry, we love animals but not at this time.

What’s the security like?
Every member will have a digital key card for entry and there will be 24 hour security cameras inside the space and covering all entrances. The doors will be locked at all times during non-staffed hours, with members able to access the space with their key cards.

Where do I park? Parking options include:

  • On-street parking on North Street using the city’s mobile parking app: PassportParking Mobile Pay
  • 90 minute lot across the street (at the Greystone building)
  • Members can add-on access to private parking lots within walking distance

Can I rent the space for events?
Yes! To start that conversation, please fill out this form.

What’s the kitchen like?
The kitchen features a refrigerator, microwave, sink, and electric kettle.

Can I bring non-members in for meetings?
Yes, members can bring in non-members for up to 2 hours. Beyond this time we ask that non-members purchase a day pass.  We also ask that members respect the working environment of others when bringing in non-members.

Will my company have a place to display our brand?
Absolutely, we want to help you grow and be seen. We’re currently building a Member Directory!

What local vendors should I pay attention to?
Glad you asked. While this is not a comprehensive list there, here a few of our neighbors that you might be interested in:

Dottie’s Coffee Lounge

Radiance Yoga